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Customer Service Engineer - West Japan

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Vacancy details

General information

Entity (logo)

Organisation

With 2500 machines operating in 45 countries, Pellenc ST is one of the world's leading suppliers of optical sorting equipment and a central partner for companies operating in the circular economy.

Pellenc ST is pioneering technology in automatic waste sorting systems, developing, manufacturing, and marketing worldwide machines for the inspection and sorting of all types of materials: packaging, plastics, paper, cardboard, electronic waste, industrial and automobile waste, and organic waste. Key to our success and market leadership is the establishment of a strong local presence with a skilled team to provide technical and commercial support.  

Reference

2026-1316  

Position description

Field

Customer service

Job title

Customer Service Engineer - West Japan

Contract type

Permanent employment contract

Job description

Pellenc ST, a global leader in the circular economy sector with over 2500 machines deployed worldwide, is dedicated to creating sustainable solutions for waste sorting. Our cutting-edge machinery inspects and sorts various materials, including packaging, plastics, paper, electronics, industrial, automobile waste, and organic waste. We firmly believe in the power of technology to drive positive change while preserving our planet for future generations.

 

Join Our Mission:

As a Customer Service Engineer, you will be responsible for managing a team of 2 Field service Engineers.

Reporting to the Business Unit Manager, you will contribute to the circular economy by coordinating customer relationships and supporting our clients based in West Japan.

With your team, you will play a key role in the installation, commissioning, and maintenance of our machinery.


 

Profile

Qualities we seek:
• Ability to be an inspiring team leader.
• A deep commitment to advocating for human values and respect for our planet.
• A passion for using technology to address global challenges, particularly in waste management.
• A curious and innovative mindset.
• The ability to work effectively in a team setting or alone while remaining self-motivated.
• Excellent communication and interpersonal skills.

 

Technical competencies:
• Mechanical, electrotechnical, or industrial machinery background with a minimum of 5 years of experience in commissioning and maintenance.
• Ability to understand electrical schematics.
• Understanding of pneumatic systems.
• Computer literate.
• Excellent reporting and synthesis skills,
• Ability to work independently and as part of a team.
• Strong knowledge of industrial processes, able to provide guidance to clients effectively.
• Fluent in English and Japanese for seamless communication with our clients.

 

Position location

Location

Tokyo

Country

Others

Candidate criteria

Languages

English (3- Business fluent)


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